Chrysler is chopping the size of the owner's manual in its model-year-2010 vehicles. Paper manuals will be 10 percent of the size they were in 2009 and will be accompanied by a DVD. The 60-to-80-page paper manual will include only basic info (adjusting the seat, dealing with an emergency situation). The main "manual" will be on the DVD. The embedded video offers a sample of the DVD manual for the 2010 Jeep Liberty
On the surface, this change is about saving paper, but unquestionably, cost-savings is the main motivating factor. Chrysler says you can still get a traditional full paper manual at no extra charge, but you have to request it through your dealer or through customer service.
What do you think of this change? Is it long overdue given the current state of technology? Is DVD the most appropiate format, or should Chrysler be putting this on a mini hard drive?
thejohnp says:
10:18 AM, 09/21/09
Someone should probably make a manual app available for smartphones. Or have it as an option to look up on factory installed navigation units. Or through a USB connect on a key fob.
carguy622 says:
10:40 AM, 09/21/09
I'm not sure how I feel about this. I am actually the kind of person who will thumb through a manual when I get a vehicle. I've discovered some nifty features I would have never know about that way.
I'm sure Chrysler will not be the last to do it though.
ptcdawg says:
11:16 AM, 09/21/09
DUMB idea, but at least they are offering them free if you ask.
altimadude00 says:
11:34 AM, 09/21/09
Not all people have access to a computer to read the DVD. Not all people speak/understand English, Spanish or French.
However, I agree that some company's manuals are ridiculous (I'm looking at MB's three volume set for their S-Class).
clarkma5 says:
12:02 PM, 09/21/09
Well as long as they offer them in different formats as well as the years go by to keep up with technology and make them available to owners for free or very, very cheap...
moparbad says:
12:22 PM, 09/21/09
People don't read manuals until they need them.
DVD is no help at all in a rain or snow storm and information is needed "right now".
Sure, most people that could actually solve a problem by reading a manual can do it w/o a manual, however, you never know.
7driver says:
12:24 PM, 09/21/09
DVD is a baby step. Ultimately, I can see these being only available as a web download and/or on the factory nav.
Chrysler ships how many cars a year, multiplied by $5-$10 for manuals vs. $2 for DVD vs. $0 for complete virtualization?
xprojected says:
12:52 PM, 09/21/09
Yeah, when your car breaks down and you need to know where something is under the hood, a DVD isn't going to help much. That mobile phone app sounds like an interesting idea, though..
rsholland says:
01:04 PM, 09/21/09
This idea is beyond dumb...
I understand the thinking behind it, but reality is a "publication" is much easier to "use" than a DVD.
I know from experience I'd much prefer to thumb through an owners manual—at my leisure, and in the comfort of my Bark-O-Lounger—than sitting front of my computer. As for laptops? Not everyone has one.
Nope, give me printed paper any day. :(
whaleya says:
02:57 PM, 09/21/09
I'll just load the DVD to the in-dash DVD/Nav system to figure out how to jump start the car since the battery is dead.....
-W
estreka says:
04:13 PM, 09/21/09
On the vehicle title:
"System Requirements:
1.5GHtz processor, 1G of RAM, Windows XP or Vista, DVD drive"
coolb944 says:
04:19 PM, 09/21/09
Car companies should have a small paper manual for basic setup questions and emergency situations, but should put the bulk of the Manual on a hard drive inside the car that can be accessed through an in-dash display. Now-a-days, with even compact cars offering Nav systems, I don't see why all cars shouldn't start coming with display screens to control certain in-dash functionalities as well as the more mundane aspects of the owner's manual.
the_big_al says:
05:20 PM, 09/21/09
honestly? I think a paper manual beats all. As long as it's laid out properly. A DVD makes good sense, but I don't want to have to go into my house, pop in the DVD and then go back out to the car to try out what I learned. If the car has an entertainment system that allows me to play DVD's in the car that's a little better, but still not as good as being able to physically hold a manual in your lap while figuring something out. An onboard hard drive based manual is also a good idea, but I can see it getting in the way of what your are trying to figure out what to do.
Imagine trying to figure out how to program the clock or radio presets using the nav screen and having to jump back and forth from the manual to wherever you have to go in the system to get to those settings....
a_pipp says:
09:19 PM, 09/21/09
Wow, Chrysler does a double-dumb (but that's not surprising): what's the point of saving money or saving tress if they're going to have two different manuals printed out??
redliner says:
09:18 AM, 09/22/09
I like the paper better. The DVD lied to me. It said that the sebring was "everything a convitible should be" and that it would "make me smile every time" I got behind the wheel.
Its trying to sell you on a car you just bought. Maybe so you don't notice that you got ripped off.