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4 Rental Car Scams

Those who rent cars (and who doesn't at some point?) should be aware of 4 scams some car rental companies try to pull on customers. So listed below, and with apologies to Bill O'Reilly, here are the "talking points." For the details click here.

• Rules are meant to be enforced.

• Your needle isn't quite on "F."

• Someone dented our car, and you're going to pay...
• Is there a fee that we haven't thought of?

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4 Comments

desmolicious says:

04:32 PM, 12/ 7/07

I dunno, I just read the article and don't see where people are getting scammed. Sounds like the author is a cry baby to me...

210delray says:

09:14 PM, 12/ 7/07

I ran into scam #1, also from Alamo, but at the Las Vegas airport. We rented a G6 sedan for 6 days last March. I reserved the car over the web from my home in VA and got a detailed listing of the charges via e-mail.
 
A few days after we returned home, a charge for the rental showed up on our MasterCard bill (which I monitor on the internet). Turns out it was about $37 higher than the $220 or so original listing (including all of the fees).
 
I called Alamo and they said the extra charge was added because I picked up the car about an hour later than I had estimated in Las Vegas and turned it in about an hour earlier! Talk about ridiculous -- I said, "how am I supposed to know in advance exactly when the plane will hit the ground, and why am I being penalized for turning in the car EARLY?"
 
So they removed the charge. Oh, and the car had zero oil life indicated when I picked it up and an empty windshield washer reservoir!

daytona_500 says:

10:22 PM, 12/ 7/07

Car rental companies have got to be the biggest crooks out there, and the people they have working for them have got to be some of the most incompetent idiots that I have ever met.
 
This summer my dad wanted to rent a DTS from National, because the price was pretty low. When he showed them his online reservation and all, they refused to honor it and the idiot working at the counter should have been fired, really. So in the end he rented an Escape from Enterprise.
 
If you can, better to drive to your destination instead of renting a car. With all the charges they tack on, the cost would be the same. Plus its more fun. Virginia to Las Vegas would have been a nice drive.

210delray says:

06:10 PM, 12/ 9/07

I agree VA to Vegas would have been a nice drive. But I could only afford a week away from work, and my wife and I wanted to see the Southwest.
 
Actually, a little more than a year before that, we flew out to Los Angeles, and drove cross country back east with our son. Throughly enjoyed it!

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