How many times have you ever wondered about a particular auto dealer? Is their service any good? What's the buying experience like? Or that you've heard either good or bad things about them, and wanted to check it out?..
So with that in mind, Edmunds.com now has got a feature up and running that will allow you to do just that. Better still, not only can you read about a dealer in question—you can add your own comments about any experiences that you may have had with any dealer. The more people who contribute, the better this tool will be for everyone who owns a car. The reviews are based on a 5-star system.
Dealerships get 2 types of ratings: Sales and Service.
Sales - score in up to 5 areas Sales Associate, Vehicle Inventory, Finance Dept, Trade-in Process, Buying Process.
Service - score in up to 5 areas Quality of Work, Parts Availability, Price, Waiting Area, Shuttle or Loaner.
Dealer Ratings & Reviews can be found in two ways.
You can browse our car dealer pages (here) to a specific dealership. Or you can navigate to submit a review (here).
We've also got some additional info up on Edmunds "Strategies for Smart Car Buyers:" The Ultimate Car Buying Tool
ateixeira says:
06:58 AM, 07/30/07
This will be useful once enough data is gathered.
festiboi says:
09:05 PM, 07/30/07
What a great idea! Not all car dealerships are created equal, and the trouble is that you generally never know what your buying experience is going to be like until it's too late. This will be a helpful advisor on where to go and may push dealerships with poor rankings to improve their acts.