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^ This is what the driver seat adjuster looked like when we dropped the Dodge Challenger off at La Brea Chrysler Jeep (they've always been good to us-- fast service and in my neighborhood) the other morning.
^ This is what it looked like 5 hours later. It wasn't a simple knob replacement, they had to remove the seat and install a new panel altogether.
Covered under warranty. Zero days out of service.
Mike Magrath, Vehicle Testing Assistant @ 26,280 miles
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felonious says:
10:52 AM, 06/ 4/10
Good service! Bad initial quality, though.
jeepsrt says:
10:56 AM, 06/ 4/10
A small plastic piece that can be kicked, I wouldn't call that bad quality as much as wear and tear. My brother's transmission in his new Ford Raptor is shuddering at 3000 miles, that's bad initial quality.
ed124c says:
11:01 AM, 06/ 4/10
Yikes! Remove the seat? What kind of engineering is that?
zcalvert says:
11:35 AM, 06/ 4/10
stuff breaks, they fixed it for free... doesn't seem so bad.
prndlol says:
11:44 AM, 06/ 4/10
Yeah, i'm sure the retaining tabs were just snapped by a swift foot...
Why can't all dealer service appointments go as smoothly as this? It's almost as if a team of film writers dream up new and fascinating ways for the experience to infuriate customers and the dealers follow the scripts to a T.
jdub53084 says:
11:57 AM, 06/ 4/10
Did the Challenger get the Pop Tart crumbs and pocket lint package offered from Mopar?
roadburner says:
01:00 PM, 06/ 4/10
Again, not a big deal; that could happen to most any car. Which is another reason why I like manual seat adjustments.
bimmerjay says:
03:48 PM, 06/ 5/10
If it's anything like the E-Class (which it is), that was probably a $500-600 part to replace.
cr_driver says:
05:33 PM, 06/ 5/10
Wow, it would have been tedious to me.(at least the process) Having to remove seats, new panel, new knob, etc etc. I thought it was a simple know replacement. That was cool.