Back on Januray 16, I posted that we'd brought our broken 2009 Mini E to Nick Alexander Mini for a fixin'.
We got frequent-enough updates along the way, mostly consisting of, "We heard back from the Mini E people (they have to ship them out for major repairs.), they're not done yet. Need that rental car yet?"
And then on Friday, Jan 22, they called right around 4 to tell me the car was back, charged and ready for pick up. The problem? That warning light, as explained in the manual, was for an emissions related concern. Our car having no emissions, this warning was confusing for everyone. They cleared that out and made sure the software was up to date and returned it.
Being that the dealer in in downtown Los Angeles and we're in Santa Monica, we decided not to pick it up during rush hour on a Friday. When we got the car yesterday it was still clean and freshly charged.
It also must be noted that our experience this time was greatly different than the first service at Nick Alexander. The employees were polite, attentive and knowledgeable. It went extremely well.
Days out of service: 8
Cost of repair: $0.00
Mike Magrath, Vehicle Testing Assistant @ 4,439 miles
bankerdanny says:
12:58 PM, 01/28/10
While we're talkin' service, what's up with the Corvette. Have you solved the detonation issue?
audikrazy1 says:
01:31 PM, 01/28/10
i'm sure this isn't a concern for you guys but i wonder if they pro-rate for the days that the car is out of service?
dderosa says:
03:07 PM, 01/28/10
They did for Mini E #250 as you can see in his comments here:
http://blogs.insideline.com/roadtests/2010/01/2009-mini-e-half-time-report.html#comments
--Donna