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2010 Honda Insight: Service Complete

2010_honda_insight_dealer.jpg

Our 2010 Honda Insight is back from Honda of Santa Monica, and my credit card now shows a $73.44 charge. (Too rich for your blood? Yeah, welcome to life on LA's West Side -- if you want convenience, you're going to pay for it.) The final bill was right in line with the estimate the service advisor gave me. 

Though this dealership has a web coupon for a $29.88 oil/filter change, the advisor informed me that 0W20 oil specified for the Insight and Civic Hybrid costs extra. Quite a bit extra. Total charges for the oil change was $45.56, and $29.64 of that went to 4 quarts of oil. Although, the Insight only uses 3.4 quarts. So if it was my car, I might bring my own and then sweet-talk the service advisor into giving that extra half-quart back.

The tire rotation cost $24.95, and I paid $2.93 in tax. The advisor, cashier and porters were all polite and responsive, which made for a pleasant experience.

Below is the page in the owner's manual that shows the service required for each code. As as you'll note, no oil filter change for the "A" service. And that saved us six whole bucks!

 

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Erin Riches, Senior Editor @ 9,642 miles

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23 Comments

pat1usmc says:

05:43 PM, 12/ 4/09

That is a lot of money for 3.4 quarts of oil and a tire rotation.
But you do have some nice weather there. How is there not even a hint of a cloud in the sky?

texases says:

06:12 PM, 12/ 4/09

Sorry, oil change with no filter is NUTS!!!

bodyblue says:

07:21 AM, 12/ 5/09

I agree. Why not just change the filter? I can see not changing the oil untill it is needed but come on, change the filter also. Many oil change places try and get you to change every 3000 miles wich is not needed for a new car (for a high miliage car I can see it) but I bet the Honda filter is a teeny tiny thing anyway.

bodyblue says:

07:24 AM, 12/ 5/09

I just noticed in the owners manuel that you have to adjust the valves! This is progress? I used to do it on my Grandmas 71 Dart with a slant six but on a new Honda? How much will that service cost?

billt9 says:

08:56 AM, 12/ 5/09

Think of it as using one extra tank of gas, but instead you pay that money to the dealership.

Guess it's not a huge deal in the scheme of how much gas costs.

compliance says:

09:34 AM, 12/ 5/09

My gf gets her changes at Acura of Santa Monica for $30. What you paid is ridiculous. 0w20 with high intervals and no filter change makes my skin crawl. I would not want to own any car treated like that down the road.

hondacura4 says:

11:08 AM, 12/ 5/09

Given the cars FIRST service was at 9600 miles I don't see $73.44 as too high but it should have included an oil filter change.

billt9 says:

11:43 AM, 12/ 5/09

Well to be an environmentally friendly extremist, less waste is good.
And according to Honda, a new filter is not beneficial, despite it being dirt cheap.

Since you're driving a pot smoking hippie car, you gotta get in the groove, man.

mark19 says:

11:49 AM, 12/ 5/09

As I agree with everyone else, an oil change WITHOUT a FILTER is insane. Not good.

But I will say, when do you have to "sweet talk the advisor" for the oil you brought in and that you own? You have to beg for your own property to be returned to you? What kind of place are you people taking your car to? When did the customer have to beg a retailer/dealer for anything? WOW

brn says:

02:46 PM, 12/ 5/09

It seems odd to me that the Insight uses exceptionally high priced oil. What the deal?

sylvia says:

05:00 PM, 12/ 5/09

I'm with the crowd - oil change, no filter is just wrong.

billt9 says:

09:32 AM, 12/ 6/09

0w20 is $5.99 at autozone, not that cheap even if you buy your own.

It does help the environment, since 0w20 saves gas, and you only do an oil change once every 10,000 miles.

billt9 says:

09:33 AM, 12/ 6/09

so it's actually cheaper than oil change every 5,000 miles.

firstwagon says:

12:29 PM, 12/ 6/09

"And according to Honda, a new filter is not beneficial"

So how does Honda get the dirty oil out of the old filter or do they think it's OK to contaminate the new oil the moment you start the car?

bodyblue says:

01:12 PM, 12/ 6/09

Especially on the first oil change...I have dumped the break in oil at under 1000 miles in all of my new cars.

mark19 says:

12:08 AM, 12/ 7/09

^^bodyblue- but you'll get the Honda loyalists who keep believing that Honda puts "special break-in oil" into the car. lol When anyone who's analyzed it, knows that it's just normal oil. I'm glad you're not one to listen to that hype! I agree with you, change that oil at 1000miles! I've personally seen the difference between waiting til the first scheduled oil change and changing it right after break-in (usually 1000miles)

bodyblue says:

05:45 AM, 12/ 7/09

Mark, as you know there are metal shaving (microscopic) in the first load of oil...it is a fact. Those shavings get filtered out ....so you change the filter the first time.....very important.....back in the late 70-early 80's I used to put Shell Fire and Ice for the first 500-800 miles then whatever oil (usually Quaker State) I decided to run.

On my Mustang I took it to the dealer at 750 , filled it with Castrol 5-30 then changed it again at 1500 then filled it with Mobil 1. The Ford dealer said the Motercraft syn was not as good as the Mobil. Now it gets changed every 5000.

Oh and I dont have to have the valves adjusted on my Ford and Dodge! What is the story with that?

mark19 says:

09:37 AM, 12/ 7/09

Bodyblue-
yeah the ford and dodge have hydraulic adjusted valves. Honda still uses manually-adjusted valve clearances. Ridiculous I know, because so much can go wrong if you get someone who doesn't know hot to adjust them. Had a mechanic ruin a honda engine once by doing the valve adjustment, then they apparently used an AIR GUN to tighten the hold down bolts on the valve cover! Suffice to say it destroyed the upper rocker arms! Didn't find out til later. So now with people who have a honda, I tell them if it's not making noise, don't adjust them! Less problems.

Oh and I agree with the metal shavings, completely! Engines are STILL engines, no matter how tight the tolerances. Besides, how cheap is oil? It's an easy thing to do instead of gambling on an engine rebuild down the road.

jkavanagh says:

11:29 AM, 12/ 7/09

Filters just catch stuff. Apparently Honda sized the filter such that it has enough filtering media within to catch more than one oil change's worth of stuff.

It is a bit unusual only because we've all been programmed to simply change both the oil and the filter in one fell swoop.

There will be a bit of the 'old' oil that remains in the filter due to its anti-drainback valve. Apparently this amount is small enough and the filter media large enough that a filter change can be skipped. If it wasn't, Honda wouldn't risk their powertrain warranty on it.

firstwagon says:

11:36 AM, 12/ 7/09

"There will be a bit of the 'old' oil that remains in the filter due to its anti-drainback valve"

There is more then you think. A garage I know has a machine that crushes the old filter before recycleing them and I was surprised how much oil is still in there.

It's a significant percentage since the Insight hold so little oil to begin with.

jaden82 says:

12:10 PM, 12/ 7/09

I used to do lots of oil changes at a tire shop in the past. After working there for two years, I noticed that each car maker only uses certain filters, no matter how many times its engines goes through redesigns. I mean...Ford still used the same filter fitment on all its old V6s and especially the V8s. It's only recently with its new range of V6s that they changed to a different size. And GM finally abandoned a familiar size when it moved on to new engines from the 3500 and 3800 series of the 90s. I mean...we stacked a whole shelf full of this filter size just for the GM V6 models.

It's the same for Honda...it only uses just two sizes since late 80s...one for the four-cylinders and the other for its V6s. Although I never worked on a brand new Insight, I'm willing to bet it will use the four-cylinder sized filter...which is small. I wouldn't want that filter to go more than one oil change. Apparently Honda is very confident that its engines doesn't produce much debris.

cr_driver says:

01:52 PM, 12/ 8/09

I pay $5 for tire rotations LOL

arosu says:

05:26 PM, 02/ 3/10

Did anyone change the oil after the display was 15% oil life, because I did it today and was told by the service guy that I have to use just synthetic oil only, not regular, even if the book guide does not say that 0w20 is recommended). So I expected to save money for oil changes, but in this way it that not look like that. Please help me here, because they make get us here. I did not realize that the old oil filter is still there, but thanks on that one.

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