Our 2009 Mazda 6 made its final trip to the dealer for service on the navigation screen. We are hopeful this is the last time.
Long Beach Mazda was more thorough now than during our last visit. This time the GPS screen was physically removed, which uncovered the problem. One of the wires from the loom was not soldered properly. The ineffective solder-job was touched up and now we're back in business. Our navigation system works like new.
So what did we learn from this process? Ford of Orange was a disappointment. It took them 4 months to order and incorrectly replace the nav-screen. We would use Long Beach Mazda again. Yes, the first repair attempt failed, but the folks there were always pleasant. And in the end they do get credit for fixing the problem.
Mike Schmidt, Vehicle Testing Manager @ 20,613 miles
justindal says:
07:34 AM, 11/27/09
You guys had a bad dealer. When the backlights for the buttons on either side of the nav screen burned out in my 6, the dealer pulled my nav and had a new one installed in three days. And I had a free loaner to drive until the unit came in.
cr_driver says:
09:39 AM, 11/27/09
And they call themselves a dealer with so called expert technicians....yeah right. WHat a waste of time.
cx7lover says:
04:15 PM, 11/27/09
What a shocker. I thought it was the wiring when the problem started after the replacement
bimmerjay says:
07:13 PM, 11/27/09
I bet that Town Car could take that RX-8 out on Mulholland.
roadburner says:
07:20 AM, 11/29/09
I'd probably tolerate my MS3's reliability issues a lot better if I didn't if the nearest competent Mazda dealer(Kings Mazda, Cincinnati) wasn't located over 100 miles away. The two Louisville dealers -Neil Huffman Mazda and Oxmoor Mazda- have horribly inept service and parts departments. Among other things, Oxmoor tried to charge me $50 over MSRP for front pads.
marcvill says:
07:02 PM, 11/29/09
That sure doesn't look like an 2006 Mazda 6. Someone must have 6s on the mind. Where is your headline editor? Oh yeah, turkey coma.