A new level of hypermiling for our 2007 Cherolet Silverado? Nope! The transmission failed.
Of course, if you've been reading our blogs you're aware that this is not the first instance of a problem with our Silverado's transmission. Back in January I brought the Silverado to Chevy of Santa Monica for its first transmission repair. They replaced the 3-4 piston and reconditioned the transmission. It took three days and, while the shifts were never as smooth as they were originally it was better. When we brought it back just a few days later they assured us there was nothing further wrong with it-- that's just how it shifts.
But the shifts were never back to normal. Frustrated, I put it on the list to go back to the dealership this week; the clunk wasn't getting worse, but it needed another look. Then plans changed, Sunday, I got a call from Senior Photographer Scott Jacobs:
"The Silverado's parked. The transmission locked on me during a 2-3 shift and it lurched to a stop on Wilshire. D doesn't work. 3 doesn't work. 2 doesn't work. 1 sort of works. Reverse sort of works. I was only a couple blocks from the office so I limped it back. It felt fine until then."
The next day I called GM Roadside Assistance and had the Silverado towed back to the dealership.
Stay tuned for part II.
Mike Magrath, Vehicle Testing Assistant @ 31,479 miles .
wobbly_ears says:
11:42 AM, 07/ 3/08
Hmm, transmission failure on a new vehicle is just plain unacceptable.
GM+Apathetic Dealers=FAIL!!!
vacagrande says:
11:47 AM, 07/ 3/08
I doubt towing it with the rear wheels on the ground is going to do the driveline any favors either.
1487 says:
11:48 AM, 07/ 3/08
that was very eloquent.
firstwagon says:
11:50 AM, 07/ 3/08
Agreed but it seem to happen too often. Off the top of my head, I know 2 Honda owners, 1 Ford, 1 Kia and 1 Volvo owner that all had automatics fail in the 1st year or so.... and that's just in the last few years.
1487 says:
11:52 AM, 07/ 3/08
I havent heard of many tranny failures on GM vehicles but this one was obviously messed up from the start.
opfreak says:
12:08 PM, 07/ 3/08
Apathetic Dealers = Nearly ALL dealers.
neatnick79 says:
12:25 PM, 07/ 3/08
Hi Guys... It seems like failures are just bad luck--though you're right--unacceptable. I agree with the others, I don't think it's a GM thing. Get this, my cousin's Honda Civic, a 2006, had an automatic transmission failure. A guy a work with's Civic, a 2007, needed the engine replaced after that failed. I forget the exact issue, but something about cracks in the block.
desmolicious says:
12:47 PM, 07/ 3/08
Well this just validates the claim that 95% of all Chevy trucks are still on the road...
Yup, the other 5% made it home.
Thankyouandgoodnight.
bimmerjay says:
01:36 PM, 07/ 3/08
^^^ lol desmo.
This pic needs a caption. I'll start:
(Woman on left) "Err, maybe I'll get the Tundra after all..."
7driver says:
01:52 PM, 07/ 3/08
So how long has it been since the Honda Fit's transmission failed? Perhaps we can use these two datapoints to extrapolate when the next one will fail and see what's in the fleet at that time.
anilpunjabi says:
03:11 PM, 07/ 3/08
dude - look at my comment abt the transmission slip - i spoke abt the volvo xc90- i should be quoted in this post about how i predicted the failure. Did you know that when they replace the transmission - it will be with a refurb transmission - be careful itll def fail within 1 yr. I thought chevy said its reliability was improving
hondacura4 says:
03:31 PM, 07/ 3/08
Im sure every vehicle manifacturer has had a transmission failure lets just hope that it isnt a widespread issue like Honda had a few years ago. Now that was unacceptable as it covered many Honda and Acura vehicles.
billt9 says:
05:04 PM, 07/ 3/08
Is it ok for the rear wheels to be on the ground??
wobbly_ears says:
05:06 PM, 07/ 3/08
anilpunjabi, I was immediately reminded of your post when I read that Silverado's transmission had failed.
Does GM really put a refurbished tranny if the transmission failure occurs? I'm sorry, that is despicable, not matter how much you might say about 'professionally reconditioned' or 'as good as new'. It never would be.
If I were you, I would raise hell & make sure that they would put a BRAND NEW transmission in it.
I seriously hope GM doesn't have the habit of putting refurb transmission or engines when a warranty issue occurs on a new vehicle.
billt9 says:
05:24 PM, 07/ 3/08
Many Car repairs are done with genuine refurbished parts.
Your genuine repaired bumper is refurbished. your genuine repaired head lights are refurbished.
So are repaired computers.
So are many other repaired electronic/mechanical goods.
What's wrong with replacing with a refurb part? If it passes quality checks it should be fine.
American consumerism has taught us never to use toilet paper more than once. Well it's about time Americans start saving the environment, reprocess used toilet paper, clean it of STDs, GI tract pathogens, and start wiping twice and thrice with refurbished toilet paper!
opfreak says:
05:58 PM, 07/ 3/08
Lol, yes because we all know those imports that dont 'refurb' their parts.
How long did it take for the people with the honda 6spd trannys in the SI to get their 3rd gear fixed?
oh ya, about 2-3 years before honda even issued a tsb. Until then it was just 'normal' for the tranny to pop out of third.
the_big_al says:
09:28 PM, 07/ 3/08
huh - was kinda wondering when this was going to happen. But having said that, I don't think this is a chink in GM's quality armor. It is too bad, but it happens.
Now if it happens on the next tranny and your nieghbor's Silverado and your brother's Silverado and your cousin's uncle's mom's Silverado, then you might have a problem.
And as far as replacing with a refurb tranny? I don't see the problem. It might just be marked as refurbed, but there was nothing really wrong with it be it was "refurbed". It could have just been gone over and checked to make sure it was good. It could have come out of a wrecked truck, or maybe it did have something wrong with it. But the good thing about that is that someone physically inspected, looked for worn parts and replaced things that needed to be replaced, therefore giving it a more thorough and complete inspection than any assmebly line roboticly put together tranny.
firstwagon says:
09:40 PM, 07/ 3/08
The trouble with "refurb" is who sets the standard as to what is considered a refurb. I have a friend that used to work for a shop that refurbed trannys. Standard policy was to do the bare minimum to get it working again and get it out the door.
Sure not all are like that but how do you know?
I'd rather have the assembly line robot version. The robot never forgets a step, never is sloppy because of a hang over, never has a chip on it's shoulder because of union issues, etc, ect.
opfreak says:
10:00 PM, 07/ 3/08
firstwagon
using your logic the first trany should have been prefect since it was the assembly line robot version.
firstwagon says:
11:50 PM, 07/ 3/08
"using your logic the first trany should have been prefect since it was the assembly line robot version."
It should be assembled perfect... that doesn't mean it was designed perfect and doesn't mean the parts that were used to assemble it were perfect either.
toyota4life says:
06:34 AM, 07/ 4/08
That photo is priceless.
maybe you guys will get it back just time for the huge fire recall.
http://www.consumeraffairs.com/news04/2008/06/nhtsa_gm_fire.html
hondacura4 says:
05:35 PM, 07/ 4/08
Toyota4life, it seems you get a kick out of seeing issues with GM vehicles. EVERY manufacturer (TOYOTA INCLUDED)...has had a recall, TSB or some sort of quality related issue. So please, take off your Toyota tinted sunglasses and look at reality.
I love Honda engineering but do I think Honda is perfect? No, far from it. Do I agree with everything Honda does? No. Are there great alternatives to Honda products on the market? Yes!
These days just about every manufacturer has at least 1 good solid product offering. Ill be glad when you realize that.
the_big_al says:
08:16 PM, 07/ 4/08
I was going to leave well enough alone, but I feel I need to remind toyota4life about the Tundra recalls and possibly remind him that not even Toyota is immune...
toyota4life says:
08:19 PM, 07/ 4/08
Calm down hondacura4.
"it seems you get a kick out of seeing issues with GM vehicles" you bet i do!
if this was the Tundra ,do you think people on here would be all sympathetic towards Toyota? hmmm? i thought so! but i will not argue with you over this,Honda and Toyota fans are way too classy for this .
leave it up to the domestics to do that,i got nothing but love for you.
have you ever seen a Honda add attacking Toyota or Toyota attacking Honda?
toyota4life says:
08:24 PM, 07/ 4/08
"I was going to leave well enough alone, but I feel I need to remind toyota4life about the Tundra recalls and possibly remind him that not even Toyota is immune..."
Tundra recalls ? recallsssss? please do tell!
toyota4life says:
08:34 PM, 07/ 4/08
"huh - was kinda wondering when this was going to happen. But having said that, I don't think this is a chink in GM's quality armor. It is too bad, but it happens."
qual..quali...ahem! quality armor? did you say GM's (QUALITY) armor? what is that armor made out of plastic?
1487 says:
05:20 AM, 07/ 5/08
"These days just about every manufacturer has at least 1 good solid product offering. Ill be glad when you realize that."
Dont hold your breath on that one. He only appears when there is a reliability problem on a non Toyota vehicle.
"what is that armor made out of plastic?"
He is hilarious! Perhaps a stand up routine is in the works.
BTW, no one feels sorry for Toyota or has any sympathy for them when their vehicles have problems because they are the richest, largest and possibly most arrogant automaker in the world. It would be like someone feeling bad for GM when they had 50% US marketshare in the late 60s. No one feels bad for the guys on top.
"Honda and Toyota fans are way too classy for this ."
Funny I never thought of "class' when reading your posts.
toyota4life says:
06:39 AM, 07/ 5/08
No need to attack my posting 1487,this is an important weekend .
i have noticed that your veiws are now moved to the center,i commend you for that.unlike some people with a one track mind been bias towards one manufacturer,i mean who in their right mind would be so...wait a minute! "T-O-Y-O-T-A-4life" um, yea thats just crazy!
please lets get back to blowing up fireworks ,MADE IN CHINA! and wave our flags ,MADE IN CHINA!
hondacura4 says:
07:53 AM, 07/ 5/08
"Calm down hondacura4"
Im not worked up...believe me, you dont want to see that. Im just so tired of the childish, gradeschool posts some people leave here. Its gets really old really quick.
"if this was the Tundra ,do you think people on here would be all sympathetic towards Toyota? hmmm? i thought so! but i will not argue with you over this,Honda and Toyota fans are way too classy for this."
Actually if it were the Tundra Im sure some of the domestic and non Toyota fans would have a field day but that really doesnt give you the right to do the same thing when its a non Toyota product that has issues.
As far as Toyota/Honda fans being "too classy", I have to admit Ive seen some really blind "enthusiasts" from all brands (import and domestic) who think a certain brand in particular does everything right. Thats not the way it works and that kind of thinking doesnt make one an enthusiast. I love Honda (although they piss me off sometimes) but thats not the only brand I give respect too.
In the end Honda, Toyota, GM or any manufacturer all have flaws. Its just the way it works.
karjunkie says:
09:19 AM, 07/ 5/08
As I told you on the June 16th entry "My GM transmissioned Isuzu Rodeo started doing that a few months before it self destructed. I suggest you run not walk to the dealer and get it checked out." Don't say I didn't tell you so! Manwhile my 2-speed powerglide transmission on my 67 Firebird is still shifting like new after 100K miles and 41 years.
omfg says:
04:14 AM, 07/ 6/08
The reason why the transmission keeps failing is because the transmission itself is a POS. The fact that these GM's are all having issues of some sort shows that they still need to work on reliability. Because with the XC90, and other cars that use GM trannys, shows that it wasn't a fluke, it was piss poor engineering.
firstwagon says:
11:41 AM, 07/ 6/08
I wouldn't say the 4T60/65 is a pos.
It's been used in literally millions of GM products for the last 15 years and the vast majority of them are some of the best driving transmissions around. You'd be amazed how many people have put hundreds of thousands of miles on these without a problem.
I would like to hear what actually failed in this transmission. It won't be the whole thing, likely just some small part. It would be interesting to know if the dealer will tell you.
hondacura4 says:
07:30 PM, 07/ 6/08
I have to agree with Firstwagon in regards to GM transmissions, they are very durable, refined, and pretty reliable.
Honda on the other hand has always had issues with automatic transmissions. Ive only had 1 Honda product with an automatic (current 05 Odyssey Touring) and hopefully we wont have any trouble out of it.
1487 says:
05:54 AM, 07/ 7/08
"In the end Honda, Toyota, GM or any manufacturer all have flaws. Its just the way it works."
The funny thing is a true fan would be able to criticize his favorite manufacturer when they do something stupid or produce something subpar. A real toyot fan (meaning someone objective) would realize that their quality is slipping and their foray into SUV/pickup domination was ill timed and unsuccessful. And that's before we get into the cheapo interiors on their recent products.
greenpony says:
10:04 AM, 07/ 7/08
"I doubt towing it with the rear wheels on the ground is going to do the driveline any favors either."
Ditto. I'dve demanded a flatbed. I'm interested to see what the diagnosis is.
milt721 says:
08:07 AM, 07/ 8/08
That's really good advice, 1487. Can you post a link where you were critical of a GM product? Thanks!
(Also note how you used a thread about a Silverado transmission failure to complain about Toyota quality.)
stingray454 says:
12:46 PM, 07/ 8/08
"It's been used in literally millions of GM products for the last 15 years and the vast majority of them are some of the best driving transmissions around. You'd be amazed how many people have put hundreds of thousands of miles on these without a problem."
I agree. My '99 Suburban diesel has a 4L80E transmission. The truck has 172k miles on the original transmission, and it shifts like new. I change the fluid and filter every 30k miles, and I think the previous owner did too.
Actually, the whole truck runs like new, except for some play in the steering gear, which I'll fix next year.
Problems with new vehicles like this Silverado lead me to want to keep my Suburban longer. I find it easier to change out a few worn out leaking seals, than to deal with a truck that has total transmission failure. I've owned my Suburban for 3 years since 141k, and although I've had to do some repairs (mostly wear and age related), the truck has been 100% reliable (always got me to my destination on time; never left me stranded). I am a stickler for maintenance though - any odd sound, any leak - I immediately investigate and fix. I'm sure my truck would be less reliable if I ignored things and waited until things broke before fixing.
tundra_trd_man says:
07:38 PM, 05/15/09
hmm get rid of it i had the sam problem may transmission went out 3 time had transmission and oil leakes that wernt related.all the did is rebuild it and not fix the problem since it went 3 times in 15000 miles if i need to give my vin to prove it will. most defently id sue them before they go bankrupt.