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2008 Buick Enclave CX: Power Steering Failure

Yesterday, just as I made the left turn off of California's Highway 33 onto Cerro Noroeste road, our Buick Enclave's power steering began to show the first signs of failure. This is not good. Cerro Noroeste road runs maybe 25 miles through the San Emigdio Mountains and gains probably 2,500 feet in elevation. It's a classic driving road -- one of California's best...

Now I hadn't exactly planned on shredding it in the Buick, but the immanent deterioration of the power steering assist doomed any plans for remotely spirited driving.

The best part? The failure wasn't comprehensive. Around center there remained enough power assist to lure me into a corner with some enthusiasm, only to result in a complete lack of assist once the road began to truly bend and require more steering input. It was a deadly combination that caught me off guard on several occasions. And when the tires weren't rolling, steering was impossible.

There were no leaks and no significant noise from the pump -- just an utter lack of power assist when it was needed most.

We dumped the Enclave at the dealer this morning for a power-steering post mortem. More on this subject later.

Josh Jacquot, Senior road test editor at about 19,500 miles.

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27 Comments

stingray454 says:

10:49 AM, 06/ 6/08

So much for GM's improved quality I guess. Bummer.

daxtripper says:

10:51 AM, 06/ 6/08

And things were going so well. 19,000 miles of goodness, then it sends you over a cliff.

freshzilla says:

11:44 AM, 06/ 6/08

My 2000 Chevy Silverado had the shaft on the power steering pump break at 10K miles. I keep hoping to see our cars get better, but so far it doesn't look like it, especially after reading that Chrysler post earlier about the shifter + sign rubbing off...

133712 says:

11:58 AM, 06/ 6/08

this wouldnt happen in a lexus. :P

opfreak says:

12:03 PM, 06/ 6/08

hmm, at least it started for 19,000 miles, that nissan a blog bought didn't even do that in mile 1.
 
As for this being a reflection of GM's quality...
 
A single failure is now reflective of quality?
 
And people wonder, why some around here seem like crazy GM/domestic defenders;
Because we see this stupid illogical sterotyping going on left and right.

cx7lover says:

12:34 PM, 06/ 6/08

Because this isn't a single failure, this has happened in more than one GM, and this has been one unfixable issue for all GM's, and another issue for the Enclave.
Did you forget about the Aura's steering issue that quick? Maybe not the same but an issue with the steering nonetheless.
 

desmolicious says:

01:03 PM, 06/ 6/08

FYI Cerro Norroesto road is fantastic motorcycle/sports car territory. It's also a really nice drive to take a right off 33 before that and explore the Carizzo National monument. There are really fun dirt roads all alongside that following the ridge in the mountains. You can also park on the San Andreas Fault. I took my Wranlger up there and suggest Edmunds takes theirs!
As for the steering failure - unless there are other Enclaves that are doing this then maybe it's a one-off...

banhugh says:

01:17 PM, 06/ 6/08

"A single failure is now reflective of quality?"
 
Well, that was the conclusion when the Hyundai air condition had some problems.
 
May I remind the comment:
 
"a leak at 6,241 miles? houston we have a problem. Sorry thats crap that a brand new car is already lossing stuff."

bimmerjay says:

03:15 PM, 06/ 6/08

It could be a one-off problem, but it's still not good. Kind of ironic, the "unreliable Germans" in the LT fleet (Q7, X5, 135i, 330i, C300, R500, Mini) haven't suffered any major powertrain/mechanical issues like the Fit or Silverado transmission problems, the Veracruz A/C failure, or now both the Enclave and Aura's steering problems. :-)

stephen987 says:

03:17 PM, 06/ 6/08

I've owned fourteen cars in the last twenty eight years. Two of them eventually developed slow leaks in the power steering (a Monte Carlo and an Accord). Neither one was a safety hazard, and both happened after more than 100k miles.
 
This is fundamentally different. And yes, a single failure in such a critical vehicle system in a new vehicle IS reflective of quality (or the lack thereof).
 
Would you be so sanguine, opfreak, if it had been the brakes?

desmolicious says:

03:22 PM, 06/ 6/08

Word of the day "sanguine". Nice work Stephen.
There have been some good points brought up. Some supposedly reliable cars that have been in Edmunds' fleet have had major problems - Honda Pilot, Honda Fit etc etc while the Germans have had no such issues, but get slammed (C300) for maybe a faulty sunroof.

jriz says:

04:02 PM, 06/ 6/08

I'm sorry desmo, but a faulty sunroof is game over for me. I don't give a crap if my steering or transmission fails, worrying about that is what wussies do. But if I can't sun the top of my head while letting in a trickle of outside air, good day sir!

70ss454_man says:

05:06 PM, 06/ 6/08

yeah, and the transmission in my mother's camry went out at 21,000 miles.
 
That's a major component as well.
 
There's also a squeak and a whump in the rear end on my sister's mercedes.
 
My Silverado has been flawless.

desmolicious says:

06:07 PM, 06/ 6/08

I think someone is locked in your sister's mercedes trunk.

cx7lover says:

06:31 PM, 06/ 6/08

Honda's get passes because they're so great.

tmanz says:

07:34 PM, 06/ 6/08

"I think someone is locked in your sister's mercedes trunk."
 
Wow, given time that will likely smell much worse than the stale A/C smell we keep reading about :)

villahidalgo says:

08:27 PM, 06/ 6/08

Great quality...I love it!
 
Dan...any comments?

toyota4life says:

02:57 AM, 06/ 7/08

I thought this was GM's best vehicle ever.no? http://66.160.188.111/roadtests/Comments/2188#cm

cx7lover says:

03:08 AM, 06/ 7/08

GM's best doesn't mean, the best.
 
It's still pretty nice, save for some GM issues that bleed out to all their vehicles using this transmission and steering system.

toyota4life says:

03:30 AM, 06/ 7/08

Well, since we here so much about how GM has now turn corner,this is pretty pathetic.this is exactly the same problem with the silverado.

stephen987 says:

05:19 AM, 06/ 7/08

Cars are getting more complex, yes, but isn't power steering a pretty mature technology?

ryster says:

06:31 AM, 06/ 7/08

The power steering on my '06 Chevy Impala needed to be repaired at 7,500 miles due to a faulty pressure hose. It has been fine since.
 
I also have the intermediate steering shaft issue, and the warped brake rotor issue.
 
Hey, at least GM is consistent :P
 
Now that I think about it, the power steering on my '88 Chevy Beretta was shot at 40,000 miles.

actualsize says:

02:20 PM, 06/ 7/08

For me, the most worrysome part about this failure is this: it'll give more ammunition to all of the engineers and quality types within GM (and in other companies) who support Electronic Power Steering. I hate EPS. I've never met one yet that was as good as a well-tuned hydraulic system. The best ones are merely decent. Most feel like videogame steering controllers. They may come around someday, but I'm still waiting.

bemanix88 says:

11:06 AM, 06/ 8/08

The Fit has great electric steering.

misterfusion says:

09:53 AM, 06/ 9/08

I agree that *generally* speaking, EPS is not as good as hydraulic steering. But then again, *generally* speaking, GM's hydraulic steering has never been that great; so if EPS delivers better reliability, then GM should just go with it.
 
As someone else mentioned, it's very strange -- you'd think they would have perfected the technology by now.

jriz says:

11:04 AM, 06/ 9/08

For right now, this has to be considered one car, one issue.
 
If, like the Aura, a parade of people start lining up telling similar stories of such an issue, that's completely different.

actualsize says:

06:12 PM, 06/ 9/08

Agreed. The Fit is near the top of the list in EPS execution. But less assist is needed on a light car, so it's harder to screw it up. If only more EPS cars were in this league.

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