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2007 Hyundai Azera: Hyundai's Response to Why the Lid Doesn't Pop

So remember that post I did complaining about our 2007 Hyundai Azera's non-popping trunk lid? Well, Hyundai PR called me up to explain that the key fob's button is designed to do just that: unlock and release the trunk lid. He said that the lid doesn't "fling open" because that's how it is in "refined cars." "Well, I'm not expecting it to fling open...nowadays cars can pop the lid even a little bit," I responded. But he reiterated how since it's a "refined" car it's not going to "fling" the lid open and hit you in the chin, like car trunk lids used to do in the old days...
Also, he said it's a safety issue, as Jaymagic had mention in the comments of the other post, if you do hit the button accidently, the lid won't fling open leaving all your cargo exposed to the world. So there you have it.

Caroline Pardilla, Deputy Managing Editor

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17 Comments

rob_lewis says:

02:14 PM, 09/13/07

Whew. I'm sure glad to know that companies like Hyundai are looking out for my safety. Because I'm sure there's only two options from the parts bin for trunk springs: "Smack you in the face strong" and "Annoyingly weak" I know I'd be setting up a class action lawsuit for chin damage, cargo exposure, excess dirt getting in the trunk and ankle damage from trying to open the trunk with my foot if they chose a setup that made sense.
 
Sorry, idiocy like this just rubs me the wrong way.
(Enough to sign up and make this my first post)
 
-Rob

dalaw says:

02:26 PM, 09/13/07

Caroline, maybe your wording is confusing me but, what is your definition of "barely opened" in your other post? Because "barely opened" means "popping up" to me, which, to my understanding, is what the Azera and any other car does.

bimmerjay says:

02:43 PM, 09/13/07

If it's anything like my 3-series decklid, when it is released the lid pops up so little that it does not appear open at all. That must be SUPER refined.

caroscuro says:

02:52 PM, 09/13/07

Sorry, dalaw, I mean that it just unlatches the lid but you can't tell that by looking at it since the lid remains closed. You can hear the click though.

altimadude00 says:

03:10 PM, 09/13/07

Is opening the trunk with a crowbar unrefined?

7driver says:

03:25 PM, 09/13/07

If they really wanted to be refined, wouldn't they have used struts and scissor hinge instead? :-)

Being that it is a gooseneck hinge, I wonder if it is possible to adjust the torsion springs to make the lid pop up all the way.

actualsize says:

04:00 PM, 09/13/07

Good point 7driver, those torsion springs sometimes have one or two stops to choose from at the fixed end. I'll have a look.
 
As for the official explanation, I'm dizzy from the high-speed spinning. It sounds like someone at Hyundai wants to demonstrate he has what it takes to work for a presidential campaign.

misaniovent says:

06:10 PM, 09/13/07

My family's 1995 Eldorado has a motor that opens and closes the trunk. It is not a refined car at all.

crowb says:

06:51 AM, 09/14/07

Am I the only one that's encouraged by the fact that Hyundai thought enough to call about this? Whether its an explanation you like or not, at least they are paying attention. Its encouraging that people from their organization are reading this. Perhaps recommendations and gripes might work their way through the design process and be addressed on new models?
 
Maybe that's why Hyundai has been getting so darn good the last few years. They actually listen to what people are saying. I just find that reassuring, even if the explanation wasn't satisfactory. They still cared enough to call.

roar02ram says:

07:19 AM, 09/14/07

Yeah good point about the Eldo - refined cars have power opening/closing trunklids (see BMW 7-Series et al). There's nothing "refined" about having to yank up the trunk lid with your hands full.
 
It was nice of them to call though, I agree.

daveflores says:

09:40 AM, 09/14/07

Hey, buddy, "refined" cars don't just flip their trunks open for anybody. And certainly not on the first date. You've got to wine them and dine them and make them feel special first. Atmosphere is very important, too. Don't expect the Azera to just pop her trunk wide open for you in the parking lot of a Motel 6. A ski resort in Aspen maybe, but not the parking lot of a Motel 6.

jsc4321 says:

12:48 PM, 09/14/07

uh....since when do people put their faces above the trunk while pressing the release button? a trunk shouldnt be hitting your chin let alone hitting you anywhere on your body. anyways i dont really get why and how people "accidently" hit the trunk relase button while driving......i mean you literally have to be holding on to the button for it to open. maybe that's just how my nissan works and i guess others just open at the touch of the button.

estreka says:

01:23 PM, 09/14/07

Crowb - Exactly my thoughts. That is precisely why Hyundai has made such leaps and bounds.
 
Everyone - I think it's MORE of a safety hazard for the trunk to not visibly pop open. What if I accidently pressed the button and never knew the trunk was actually open? I could be driving down I-15 and not even know my clothes all flew out. If the trunk swung open when I accidently hit it, I would walk to my car and say to myself, "hey! My trunk is open!"

bimmerjay says:

02:57 PM, 09/14/07

That's what the "trunk ajar" warning messages are for. :-)
 
Many new cars with electronic releases disable the inside button as soon as the car is moving.

mercedesfan says:

10:18 PM, 09/14/07

I don't quite understand Hyundai's response. Every Mercedes, BMW, and Audi I have ever owned had a trunk release button that "flung" the trunk-lid open. Even my current Mercedes with a power trunk flings the lid open, albeit in a graceful and damped fashion. I much prefer this to the barely open feature like that on my friend's Mazda 6 (and probably the Azera). The only time I ever use the trunk is when my hands are full, thus I would prefer the trunk to open when I press the button. If Hyundai doesn't consider Mercedes-Benz, BMW, and Audi to be "refined" cars I have no idea who they are gunning for.

1487 says:

01:50 PM, 09/17/07

well I guess this means my Car's trunk operation is "refined" because it barely pops open which I find annoying. In my old car the trunk opened a good 10" or so upon being unlatched and that was perfect. No need to cram your fingers underneath the trunk edge.

ateixeira says:

01:01 PM, 09/19/07

God forbid should a button that's supposed to open the trunk actually, gulp, open the trunk!

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